🛡️ nebjee — Responsible Gaming

Play responsibly at nebjee —
keep the fun, keep the control

nebjee believes gaming should be for entertainment. Your safety and mental well-being are our top priority.

21+ | Adults only

Why is responsible gaming important?

Online casino and betting is an entertainment activity — it is not a reliable source of income. nebjee wants you to enjoy every session, but never go beyond your means. Responsible gaming means staying in control of your time, money, and emotions.

Millions of people in Bangladesh look for entertainment online every day. We want that entertainment to be informed and safe. Our platform offers multiple tools and features to help you monitor your gaming habits and take a break when needed.

Remember: Gaming should be for entertainment only. Chasing losses to recover money, borrowing to play, or hiding your gaming from family — these are early signs of addiction. If you find yourself in this situation, seek help immediately.

Age limit: Only individuals aged 21 or above may create an account and play at nebjee.

Secure platform: We keep your information and transactions protected with SSL encryption and fair play standards.

24/7 support: Our Bengali-language live chat support is always by your side for any issue.

Our protection tools — control in your hands

Your nebjee account comes with several responsible gaming features — use them to set your own limits and manage your play.

Deposit Limit

You can set the maximum amount you deposit daily, weekly, or monthly. Once the limit is reached, no further deposits can be made — no way to go beyond your budget.

Time Control

Time-Out Feature

Temporarily pause your account for a set period — from 1 day up to 6 weeks. It is the most effective way to cool down or take a break.

Self-Exclusion

If you feel your gaming is getting out of control, use self-exclusion. It keeps your account closed for an extended period and cannot be accessed again during that time.

Activity Report

Gaming History Review

View your deposit, withdrawal, and betting history at any time from your account dashboard. Understanding your own patterns makes it easier to make informed decisions.

Bet Limit

Bet Limit Setting

Decide in advance how much you will wager in each session. This tool protects you from placing excessive bets on impulse.

Support

24/7 Live Support

Contact our Bengali-speaking live chat team at any time. We are always ready to help you activate responsible gaming tools or answer any questions.

Recognise the warning signs — keep yourself protected

Gambling addiction develops gradually. If you or someone you know shows any of the signs below, it is time to seek help.

Repeatedly playing to win back lost money ("chasing losses")
Borrowing money from family or friends to play
Hiding your gaming from family or those close to you
Feeling restless, irritable, or anxious when not playing
Prioritising gaming over work, studies, or social life

Repeatedly failing to stop despite trying
Spending money on gaming instead of essential expenses (rent, food, utilities)
Continuously increasing the amount wagered to get the same thrill
Gaming disrupting your sleep, health, or peace of mind
Feeling the urge to bet again immediately after winning

If any of the above signs appear, contact our 24/7 live chat immediately or email [email protected]. Our team will help you activate self-exclusion or a time-out.

How to set your limits — a step-by-step guide

After logging in to nebjee, configure your protection settings in just a few steps.

Log in to your account

Access your personal account at nebjee and click the profile icon in the top right corner.

Go to "Responsible Gaming" settings

From the profile menu, select the "Responsible Gaming" option.

Choose the tool you need

Select whichever you need — deposit limit, bet limit, time-out, or self-exclusion.

Set your limit or time period

For a deposit limit, enter the amount; for a time-out, choose the duration of the break.

Confirm

Confirm your selection. For self-exclusion, no changes can be made until the cooling-off period has ended.

Contact us if you need help

For any issue, reach us via live chat or by email at [email protected].

21+ age requirement — protecting minors

The minimum age to create an account and play any form of betting or casino game at nebjee is 21. We verify age during registration and may request additional identity confirmation at any stage.

If you believe a minor may have access to your device or account, contact us immediately. We recommend using parental control software.

nebjee follows a zero-tolerance policy on the protection of minors. Any account identified as belonging to an underage individual is closed immediately and any deposited funds are returned.

21+

For those aged 21 and above only

Need help? We are here for you

If gaming has become a source of worry rather than enjoyment, talk to us. Our responsible gaming team is always ready.

nebjee Support Centre

Our Bengali-speaking support team is available for you around the clock. Feel free to talk to us about any concern.

24/7 Bengali live chat — available as soon as you visit the site

Email: [email protected]

Responses are provided according to Bangladesh Standard Time (BST, UTC+6)

What we can do

Set a deposit limit or time-out on your behalf
Help you start the self-exclusion process
Review the activity on your account
Point you toward professional support

Tip: Take a break and refresh your mind. Come back when gaming feels enjoyable again — there is no need to rush.

Responsible Gaming — Frequently Asked Questions

Responsible gaming means playing for entertainment — consciously, within a set budget, and in control of yourself. Online betting and casino games can be enjoyable, but they also carry a risk of addiction. Building a habit of responsible play significantly reduces that risk and keeps gaming enjoyable over the long term.

Yes, you can lower your deposit limit at any time. However, increasing the limit is subject to a specific cooling-off period — which prevents you from making quick decisions based on impulse. Contact us via live chat or email for help changing your limit.

Yes. Once self-exclusion is activated, no further deposits or bets can be placed on your account, but your existing balance remains fully protected. You can withdraw it once the exclusion period ends. Email [email protected] for more details.

A time-out is a short-term break — typically from 1 day up to a few weeks. Your account is reactivated automatically once the set period ends. Self-exclusion is a longer-term decision — ranging from months to years, or permanently. Your account cannot be reactivated during the exclusion period. If the problem feels serious, self-exclusion is the better option.

Start by talking to that person with empathy — express concern without blame. Encourage them to contact us and let them know about self-exclusion and time-out options. You can also reach out through our live chat or at [email protected] for guidance.

No. The minimum age to create an account and play at nebjee is 21. Those who are 18 or 19 do not meet this requirement. No exceptions are made during age verification, and any account found to belong to an underage user will be closed.